Grievance Redressal - Flash News TV

Grievance Redressal

Last updated: October 12, 2025

At Flash News TV, we are committed to upholding the highest standards of journalistic integrity, accuracy, and ethical reporting. We value feedback from our audience and strive to resolve any concerns promptly and fairly.

If you have a grievance related to any content published on our website[](https://www.flashnewstv.com/), including issues of accuracy, bias, violation of privacy, or any other matter, please send it to our Grievance Officer via email. We aim to acknowledge your grievance within 24 hours and provide a resolution within 15 days as per applicable regulations.

Grievance Officer

Name: Shivaprasad V.

Email: grievance@flashnewstv.com

Phone: +91-XXXXXXXXXX

Address: Flash News TV, [Your Address], India

To file a grievance, email the above address with as much detail as possible, including your full name and contact information, a description of the grievance, reference to the specific content (URL, date, etc.), and any supporting evidence.

Resolution under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

As a digital news publisher, Flash News TV complies with the IT Rules 2021, notified under Section 87 of the Information Technology Act, 2000. These rules establish a framework for regulating online intermediaries and digital media, including a Code of Ethics for publishers of news and current affairs content. Key aspects related to digital media and grievance redressal include:

Three-Tier Grievance Mechanism: Level 1 involves self-regulation by appointing a Grievance Officer (as detailed above) to address complaints within 15 days. Level 2 escalates to a Self-Regulatory Body (SRB) registered with the Ministry of Information and Broadcasting for further review. Level 3 involves an Oversight Mechanism with an Inter-Departmental Committee for unresolved issues.
Code of Ethics: Publishers must adhere to norms on accurate reporting, impartiality, privacy protection, and avoidance of harmful content, with periodic compliance reports published monthly detailing grievances received and actions taken.
Appeal Process: If unsatisfied with our response, you may appeal to the Grievance Appellate Committee (GAC) within 30 days at gac.gov.in. Further escalation can be done via the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) at pgportal.gov.in.

These provisions ensure accountability, timely resolution, and protection of user rights in the digital media space.